Guidelines - New Patients

Please review what can and cannot be managed by our us. After reviewing, clicking the new patient icon at the bottom will place you in the queue:

We DO NOT treat medical emergencies or prescribe controlled substances. If you require urgent care, please call 911 or visit the Emergency Department


The following will be managed at Emergency Department:


  • Abdominal pain Sudden, severe, worsening
  • Acute allergy with tongue, lip swelling
  • Chest pain
  • Choking, foreign body ingestion
  • Coughing blood
  • Injuries requiring suturing
  • Possible fractures
  • Pregnancy related- bleeding, abdominal pains, etc..
  • Severe vaginal bleeding
  • Sudden change in level of consciousness
  • Sudden inability to urinate
  • Sudden onset of shortness of breath
  • Sudden severe headache with nausea or vomiting
  • Sudden slurred speech
  • Sudden weakness of face or arms or legs
  • Sudden/ worsening mental health conditions

The following can be managed by Sameday clinic:


  • Acne (Pimples)
  • Asthma maintenance (not acute attack)
  • Coughing
  • Deficiencies- Iron, B12
  • Dermatitis (inflammation of skin)
  • Ear pain
  • Eczema
  • Erectile Dysfunction
  • Eye infections (outside of the eye)
  • Flu
  • Follow up after/ during treatment
  • Follow up on reports, tests
  • Foot pains
  • Ganglion Cysts
  • Gastric Ulcers/ Reflux Disease
  • Gastritis
  • Genital rashes, Lumps
  • Haemorrhoids
  • Hair Loss
  • Head Lice
  • Herniae                                                                                                                    
  • Herpes
  • High Blood Pressure
  • High Cholesterol
  • Immunization Related Questions
  • Infections
  • Jaw Pain
  • Joint Pains, Arthritis
  • Kidney Infections
  • Menstrual Irregularities
  • Menstrual pains, Cramps
  • Migraine Headaches
  • Mono (infectious Mononucleosis)
  • Mouth cankers
  • Nasal Congestion
  • Nausea and Vomiting
  • Oral Thrush
  • Physiotherapy Referrals
  • Poison Ivy
  • Premature Ejaculation
  • Prescription renewal (as per                      discretion of Doctor)                      
  • Rashes
  • Requisitions for Xray, Ultrasound, blood test as per discretion of the Doctor    
  • Rosacea
  • Shingles
  • Sinus infections
  • Skin Bumps
  • Skin discolorations
  • Skin infections
  • Sore Throat
  • Sprains
  • STD Testing Referral
  • Strep Throat
  • Stye
  • Toe Nail Conditions
  • Tonsil infections
  • Urethral infections, pains
  • Urine Infections
  • Vaginal Infections
  • Wart related questions, management
  • Weight gain/ loss 
  •  And More....


Due to unforeseen circumstances, If you are unable to connect with the Doctor (s) at Parkwood Medical Centre, please DO NOT WAIT !!!

Thus we advise you to seek Medical attention with your Family Physician or at another clinic or the hospital for any ongoing OR unresolved OR new onset medical condition.


If you agree, please click on New Patients button to proceed

New Patients